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Privacy Policy

privacy v2026-09

No Quarter Labs LLC d/b/a FishIntel

Last Updated: 2026-09-10

Effective Date: 2026-09-10

1. INFORMATION WE COLLECT

  • Account information: name, email address, and account credentials you provide at registration

  • Payment information: processed by Stripe; we do not store credit card numbers; Stripe may collect billing address and card details

  • Usage data: fishing zone selections, report history, report frequency, feature usage

  • Device and browser information: IP address, browser type, operating system, device identifiers, collected via Google Analytics

  • Consent records: when you accept the Terms of Service, this Privacy Policy, or an automatic-renewal disclosure, we record the date and time of acceptance, the version of the document you accepted, the exact disclosure text shown to you, your email address, your IP address, a unique consent identifier, and your browser's user agent string. Automatic-renewal consent records also include the price and billing period you were shown.

  • Telegram assistant data: if you use the Ask FishIntel assistant on Telegram, your Telegram user ID and the messages you send to the assistant

  • Communication data: emails you send to us, support requests

2. HOW WE USE YOUR INFORMATION

  • To provide and maintain the Service

  • To process payments and manage subscriptions

  • To generate and deliver fishing reports tailored to your selected zones

  • To send transactional emails (receipts, account notifications, renewal reminders) via SendGrid

  • To analyze usage patterns and improve the Service

  • To respond to support inquiries

  • To comply with legal obligations

3. THIRD-PARTY SERVICE PROVIDERS

  • Stripe (stripe.com): payment processing

  • Supabase (supabase.com): database hosting on AWS (us-east-1 region)

  • Google Analytics: usage analytics and website performance

  • SendGrid (sendgrid.com): transactional email delivery

  • Netlify (netlify.com): website hosting (IP addresses are recorded in server request logs)

  • DigitalOcean (digitalocean.com): report generation server

  • Telegram (telegram.org): delivery of the Ask FishIntel assistant to paid subscribers

  • AI model providers: generation of report text and assistant answers; they receive fishing-zone data and the questions you ask, not your account or payment details

We do not sell your personal information to third parties.

4. DATA STORAGE AND SECURITY

  • Customer account data is stored on Supabase, which is hosted on Amazon Web Services (AWS) in the us-east-1 (Virginia) region. Supabase encrypts all stored data at rest using AES-256 encryption and encrypts data in transit using TLS.

  • Report generation processing occurs on a separate server hosted by DigitalOcean. No personal data is stored on the DigitalOcean server at rest.

  • We implement commercially reasonable security measures to protect your information.

  • No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

5. DO NOT TRACK DISCLOSURE

Some browsers transmit a "Do Not Track" (DNT) signal. There is currently no industry standard for responding to DNT signals. Our Service does not currently respond to DNT signals. We use Google Analytics, which may track your browsing activity across websites. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on.

6. DATA RETENTION

  • We retain your account information for as long as your account is active or as needed to provide the Service

  • We retain payment records as required by applicable tax and financial reporting obligations (minimum 7 years)

  • We retain consent and terms acceptance records, including the IP address and browser information captured at the moment of acceptance, for 3 years or 1 year after subscription termination, whichever is longer, as required by California Business and Professions Code Section 17602. These records are not deleted if you delete your account — they are retained for the full period stated above because they are the legal evidence that consent was given.

  • We retain usage data in anonymized or aggregated form for analytics purposes

  • Upon account deletion, we will delete or anonymize your personal information within 30 days, except as required by law

7. CHILDREN'S PRIVACY

The Service is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. The Service is intended for users who are 18 years of age or older. If we learn we have collected personal information from a child under 13, we will promptly delete it.

8. CALIFORNIA RESIDENT RIGHTS

Although the California Consumer Privacy Act (CCPA) does not currently apply to No Quarter Labs LLC based on our revenue and user volume, we provide the following rights to all users as a matter of good practice:

  • Right to know what personal information we collect

  • Right to request deletion

  • Right to opt out of sale (we do not sell personal information)

  • Right to non-discrimination for exercising these rights

9. YOUR RIGHTS

  • Access: request a copy of the personal information we hold about you

  • Correction: request that we correct inaccurate personal information

  • Deletion: request that we delete your personal information (subject to legal retention requirements)

  • Portability: request your data in a structured, machine-readable format

To exercise these rights, email privacy@fishintel.ai.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of material changes by email and by posting a prominent notice on the Service at least 30 days before the changes take effect. Your continued use after the effective date constitutes acceptance.

11. CONTACT INFORMATION

No Quarter Labs LLC d/b/a FishIntel

FishIntel c/o Dirty Boat Charters

77522 Overseas Highway

Islamorada, FL 33036

Email: privacy@fishintel.ai